Independent Ohio nursing-home information · CMS data updated August 2026
CMS certification number 365648

Willow Knoll Post-Acute and Senior Living in Middletown, Ohio

4400 Vannest Avenue, Middletown, OH 45042 · Butler County

3CMS overall rating
4Health inspection
1Staffing rating
4Quality measures

August 2026 facility data

This profile reports CMS ratings, staffing, inspection, enforcement, and ownership records from the stated snapshot. Review dates and source records before making a care decision.

Facility snapshot

Certified beds58
Average residents/day54.5
Ownership typeFor profit - Limited Liability company
ChainPacs Group
Reported nurse hours/resident/day3.40517
Reported RN hours/resident/day0.1678
Nursing staff turnover40.8%

Official inspection findings

The supplied CMS files contain 9 health and 46 fire-safety citation rows for this provider. 0 health rows have a G–L scope/severity code. The table shows the 10 most recent health rows of all severity levels. These are official inspection findings; they are not civil or criminal judgments.

Survey dateSeverityFinding
2026-06-16EQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-12-05FNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-12-05DResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2021-07-09FResident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
2021-07-09EResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2021-07-09DResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2021-07-09DPharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
2021-07-09DPharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
2021-07-09DInfection Control Deficiencies
Provide and implement an infection prevention and control program.

Penalties

Provider summary: 0 penalties and $0 in total fines. Individual rows supplied:

DateTypeAmount
No penalty rows were supplied for this provider in this CMS snapshot.

Reported ownership and management

NameTypeRoleAssociation
CASTELLANOS, ANDREWIndividualCONTRACTED MANAGING EMPLOYEEsince 04/01/2023
CHANEY, STEVEIndividualW-2 MANAGING EMPLOYEEsince 10/04/2021
APT, FREDERICKIndividualCORPORATE OFFICERsince 01/01/2024
HANCOCK, MARKIndividualCORPORATE OFFICERsince 01/01/2024
JERGENSEN, JOSHUAIndividualCORPORATE OFFICERsince 01/01/2024
MITCHELL, JOHNIndividualCORPORATE OFFICERsince 01/01/2024
CHANEY, STEVEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/04/2021