Independent Ohio nursing-home information · CMS data updated August 2026
CMS certification number 365756

Whitehouse Country Manor in Whitehouse, Ohio

11239 Waterville St, Whitehouse, OH 43571 · Lucas County

4CMS overall rating
3Health inspection
2Staffing rating
5Quality measures

August 2026 facility data

This profile reports CMS ratings, staffing, inspection, enforcement, and ownership records from the stated snapshot. Review dates and source records before making a care decision.

Facility snapshot

Certified beds90
Average residents/day85.7
Ownership typeFor profit - Corporation
ChainHillstone Healthcare
Reported nurse hours/resident/day2.97012
Reported RN hours/resident/day0.44375
Nursing staff turnover41.8%

Official inspection findings

The supplied CMS files contain 37 health and 16 fire-safety citation rows for this provider. 0 health rows have a G–L scope/severity code. The table shows the 10 most recent health rows of all severity levels. These are official inspection findings; they are not civil or criminal judgments.

Survey dateSeverityFinding
2025-06-04DFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2025-02-18FNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-02-18FInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2025-02-18DResident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2025-02-18DResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2025-02-18DQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-02-18DPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
2025-02-18DResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2025-02-18DEnvironmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
2024-04-11DInfection Control Deficiencies
Provide and implement an infection prevention and control program.

Penalties

Provider summary: 0 penalties and $0 in total fines. Individual rows supplied:

DateTypeAmount
No penalty rows were supplied for this provider in this CMS snapshot.

Reported ownership and management

NameTypeRoleAssociation
BERGSTEN, PAULIndividualCORPORATE OFFICERsince 03/01/2018
DAPORE, MATTHEWIndividualCORPORATE OFFICERsince 03/01/2018
BERGSTEN, PAULIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2018
DAPORE, MATTHEWIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2018